How do I set up or manage an autopay instruction? Common Questions on Online Banking | FAQs - HSBC AU To give you more ATM network options when travelling abroad, apart from the current UnionPay ATM card, we have introduced an additional chip card that uses the PLUS network. There is no specific function for requesting a payment, but youcanask someone to send you money by providing your Proxy ID or QR code. Branch applications take four working days to process. For details, please refer to the bank list. You can store an unlimited number of Domestic payees, which cover Bill, BACS and CHAPS payments. $30.00 Your qualifying commercial related combined non-credit balance is equal to or greater than $5,000. you open the door . If you deregister yourFPS Identifier, you will receive a new FPS Identifier the next time you register. This is the maximum number of payments you want to allow in a specified period. License #: OE67746. Terms & Charges . What are the fees for withdrawing cash with my ATM card in Hong Kong and abroad? In that case, you would end up withdrawing cash from your credit card account and incur a cash advance fee. The ATM cash withdrawal fees per transaction are as follows: There is a difference in fee due to the usage of different networks. However, you canuse a different HSBCaccount foreach separate Proxy ID. These are unique to yourdevice and cannot be used by anyone else. If I do not provide the name of the donor can I request a charity donation eReceipt? If you're quoting an exchange rate outside of the normal trading hours (Monday 7:00am HKT to Saturday 4:15am HKT during US daylight saving or 5:15am HKT during non-US daylight saving) or on Hong Kong public holidays, the rate provided will have a wider bid/ask difference. Alternatively, you can register for FPS to receive money via Proxy ID (mobile number, email address and/or FPS Identifier), so the person won't have to enter your name. What does the Make a transfer function under 'FPS' on the HSBC HK Mobile Banking app let me do? You will receive an SMS notification upon successfulregistration. How do I cancel an autoPay instruction with a 'Pending Set Up' status? Why do I need to add a purpose of payment? If you have activated Mobile Security Key or biometric authentication, you can use the 'Pay with FPS' and 'Show my FPS QR code' functions before logging on. We're here to help you. Submit your request and wait for the bank's feedback 3. Note: If you submit more than one transfer request in the same day, the available transfer limit will be your daily transfer limit less the amount of the transfer that you have already requested/made. Currently, we dont support future dated and recurring Global Money Transfers. Learn more about Credit Card Limit | Credit Cards - HSBC PH Which local banks can I choose when I set up instructions to top up my HSBC accounts via eDDA? By phone You can also request to increase your credit card limit by giving us a call. You can save it or print for your records. For example for some banks, both account number and account name are used to verify inward remittances. You can see your FPS transaction history in your account details via HSBC HK Mobile Banking app or PersonalInternet Banking. How to check the default receiving bank/ FPS participant of my Proxy ID? 11If you wish to withdraw the maximum amount, you may have to do so more than once, depending on the dispensing limit per transaction of the ATM used. ET. HSBC may offer to increase your credit card limit automatically, based on how responsibly you use your card. You'll then need to remove them from 'My payees' and add them again using their official name listed on their bank records. PDF Online Banking payment limits - HSBC Questions about how the coronavirus is affecting your finances or our services? If yourpaymentissuccessful,you'll receive an SMS and emailnotification from us. April 27, 2023, 12:11 p.m. Learn about access on the go with HSBCnet Mobile, Access local and global tools with a single sign-on, View account balance and transaction information online -- 24 hours a day, Access your global and domestic accounts from HSBC or other financial institutions all with one secure online portal, Online payments available in USD or foreign currency. We have detected your browser is out of date. To keep this information confidential, you may useFPS Identifier as your Proxy IDinstead. Once you have updated your contact details, your FPS registrations under your previous contact details will be deregistered. The UnionPay ATM chip card and PLUS ATM chip card look similar. You'll be asked to confirm payment details including the exchange rate prior to proceeding with completing the transfer. You can't cancel or amend a Global Money Transfer payment that has already been made. Have your bill reference number ready as you'll need to quote it. Please note that the number you enter here must be the exact amount of your bill. Can I send or receive money from other payment service providers like Alipay? Can I make fund transfers in foreign currency? Asia-Pacific. Terms & Account Charges - Account Opening - HSBC Bank USA However, a transfer to one of your accounts that is not encoded on your account card (for both debit and credit cards) would be considered a transfer to a non-registered account and subject to limits. You can make fund transfer in local or foreign currencyinvolving currency exchange. Online Banking payment limits Last updated 8 July 2020 Payments limits are subject to change and should be checked each time you make a payment. For overseas funds transfers, there isa localservice charge of HKD50. * Set on the customer level i.e. All rights reserved, This website is designed for use in Hong Kong. Withdrawing cash at the participating merchant's point-of-sale terminals How do I enable the Quick Transfer function? Simply select your profile in the top right corner, go to 'Pay and transfer and choose 'Register or view FPS registration'. HSBC UK Business Banking app 23 11. We will inform you by email that we have been unable to make the transfer. **The company must appear in our payee look-up or standard list on online banking such as credit cards, utility companies and some charities. Select Others andthenenter the merchant's bank accountnumber orProxy ID (mobilenumber, email address orFPS Identifier) to setup autopay for your bill. Canada. For all types of foreign currency transfers or Renminbi transfer, requests received after the cut-off time will be processed on the next business day or on the day you specified in your instructions. In most countries/regions, the ATM will give you the option to access these accounts: If the ATM you're using doesn't show these options, then any cash withdrawal you make will come from your credit card account. How long does the FPS registration take to process? Biden Faces His First Big Choice on Debt Limit - New York Times Contact the merchant directly for refunds. Payment limits for securities brokers, sports and leisure, ATM, Personal Internet Banking and phone banking, 6 months (customers have not used the limits since establishment or after maintenance), 13 months (customers have not performed these types of transactions), Transfer limit for non-registered accounts, Personal Internet Banking and phone banking, 6 months (customers have not logon to Personal Internet banking and phone banking / customers have not used the limits since establishment or after maintenance), Personal Internet Banking and the HSBC HK Mobile Banking app, 6 months (customers have not logon to Personal Internet banking, phone banking and mobile banking / customers have not used the limits since establishment or after maintenance). As well as giving you more money to spend, increasing your credit card limit can mean: you'll be less likely to go over your credit limit - so you won't incur any additional fees or charges. Editor, Marcus Herbert, http://www.business.hsbc.co.uk/1/PA_esf-ca-app-content/content/pdfs/en/DP270_managing_the_service_guide.pdf. You can use Global Money Transfers as long as you hold a HSBC integrated or current or saving account and use HSBC HK App. How can I change my transfer limits for registered payees? There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different chargingpolicies. How can I ensure I get charged the lowest transfer fee for Global Money Transfer? Your new UnionPay chip card can't be used on the PLUS/Cirrus network. For Renminbi Telegraphic Transfer to HSBC Group / branches in mainland China throughHSBC Online Banking and HSBC HK Mobile Banking App, the service charge is waived. If your company pays for your card expenses, your credit limit will reset on the billing date. Applications for same day value are subject to cut-off times related to the time zone of the destination and/or the requirements of the settlement banks. Integrated Hong Kong dollar savings account - the last 3 digits of the account number are 833 or 888. Youcan view and change your limit in 'Small-value payment limit' under 'Settings'on theHSBC HK Mobile Banking app. When you make a standing instruction, you authorise the Bank to transfer funds on your behalf to another account, or to make a specific payment to a third party on a specified day at regular intervals. How do I link my Hong Kong dollar Visa or MasterCard to my HSBC account so I can use my credit card at overseas ATMs? Transfers may also be subject to the other banks' respective limits. The recipient banks require information about what the funds being sent are for as part of the local regulation. Please check with your payee tomake sure their QR code is a valid FPS QR code and that it is up to date. Select autopay under My Banking to set up new autopay instructions or manage existing ones. Select who you want to send to, the country/region and enter the amount. HSBC Credit Card Help - HSBC Bank USA Does the 45-day maximum still apply? We are not liable for any interest expense or loss incurred as a result. Limits: Channel: Inactive Period: Payment limits for securities brokers, sports and leisure . You can set a new overseaswithdrawal limitthrough: To set a newoverseas transfer limitlog on to Personal Internet Banking or visit a HSBC branch in Hong Kong. McCarthy leads House vote on debt ceiling, spending bill : NPR What is the difference between an autoPay instruction and a standing instruction? 3 Customer service hours of operation are Mon-Fri 8 am to 9 pm ET and Sat 8 am to 4:30 pm ET. Transaction fees change from time to time. Business Close menu. Yes, it'sthe same as before:45 days including holidays. Step 3: Click on manage card and you will be redirected to a credit card servicing page. At an HSBC branch Feel free to pay us a visit and make your request in person. Any changesyou make during FPS registration will be updated immediately, and your bank record will be updated accordingly. Please remember that when you show a QR code to request payment, people might beable to see your mobile number or email address if you are using it as yourProxy ID. account suffix 001 referred as current account) . To use the PLUS ATM chip card you must have an HSBC Integrated Account. HSBC Credit Card Limit - How To Check & Increase | Card Insider Download the PLUS ATM chip card enrolment form [PDF]. Click on 'Credit Limit Increase'. Whenprompted on the merchant's app, choose to pay by FPS. That . Can I change which HSBC account I link to my Proxy ID? Where can I check my small-value payment limit? Is it the same as before? From 21 March 2021, the way that you set up and edit a user's signature groups and authorisation limits will change. Or if you're using Personal Internet Banking or mobile banking you can select multiple cards for activation - this will be processed instantly. A Republican bill to raise the debt limit and slash government funding passed the House after 11th hour tweaks won over a group of GOP holdouts. This lets you make quick payments using FPS. Are there any payment limits for FPS in-app payment with HSBC HK Mobile Banking app? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. What happens if I have set up a transfer for a future date, but on that date I don't have enough funds in my account to cover the transfer? Log On Log Out Top of main content. How do I add a new payee? You can now bank from home with ease and peace of mind. 'Pay or transfer' allows you to transfer larger amounts between your own accounts, as well as to people and businesses. The GOP bill that passed the House on Wednesday would suspend the federal debt limit through March 31 or by $1.5 trillion, whichever comes first. FPS is a payment serviceplatform that allows customers to make instant domestic payments to individuals and merchants in Hong Kong dollar or Renminbi via ouronline and mobile banking. After registration, how do I update my mobile number or email address? : . An automatic increase means it goes up without you having to do anything. 3 1. If your request exceeds the limit, please call us on 03457 404 404 *The company must appear in our payee look-up list on Online Banking such as credit card or utility companies and some charities. Thenew 'Pay with FPS' button allows you to send money by scanning a QR code(even onefrom your photo album), or entering the other person'smobile number, emailaddressor FPS Identifier. If you have not yet activated Mobile Security Key, 'Pay with FPS' or 'Show my FPS QR code' won't be available, but you can still perform small-value transactions after logon. If youre using HSBC HK App, after you log on, tap on Pay & Transfer on the bottom menu. For all merchants, you can transfer up to HKD10,000 daily when sending money to ecommerce, retail companies, and public utilities. HSBC Group | HSBC Bank plc 2017-2023. The charges will be debited from the payee's account. This is of course not suitable when any business has a monthly payroll that goes over 10K. You can make quick payments via FPS. It also lets you extend your business day by choosing to assign authorisers that work in different time zones than those who create the payment. How do I check if I have created a post -dated Bill/BACS payment? Please note that you don't need to do this if your payee has registered for FPS and you have saved them to 'My payees' using one of their Proxy IDs (mobile number, email address and FPS Identifier). To set up future-dated payments, simply log on to the HSBC HK App, select 'Pay and Transfer' > 'Other local payees/ FPS'. Bank code/sort code / local clearing code. TheDeletebutton lets you cancel an existing autoPay transaction. By selecting the account holder's name and account number from the pull-down menu and then entering the transfer amount. Can I set up recurring transfers with FPS? When will my change to an autoPay order take effect? How can I set up standing instruction via internet banking? 3 easy steps to apply for a Credit Limit Increase: Fill up the online application form below You will receive a SMS with a link to upload your latest income document Our sales representative will call you to complete the submission Type of Income document valid for submission are as follows: For fix income earner: ', in the Message to Recipient/Recipient's Bank box. Then enter the account number and account holder's name.). To change it in online banking, go to 'Register or view FPS registrations'. We use cookies to give you the best possible experience on our website. 1. Are there any transfer limits for 'Top up HSBC accounts via eDDA' service? What kind of information will the FPS transaction history display? For example, one payment per week or three payments per month, etc. How do I confirm my exchange rate for Global Money Transfers? Customer is advised to ensure the completeness and accuracy of payee account information provided. After FPS registration, can I change HSBC from my default receiving bank to non-default? The first 3 digits of your HSBC account number is the branch code, followed by a 7- or 9-digit account number. What are the fees and charges for Global Money Transfers? Canada (Franais) Mxico (Espaol) Uruguay. Step 2: Select your HSBC Credit Card from My Accounts. HSBC Platinum Visa This link will open in a new window. We'll send your ATM PIN and card collection information within 5 working days of receiving your application. 139 Posts. The limit cannot be increased except through downloading and print and completing and posting a form. If you have any questions, pleasecontact us. Is authentication required when adding a new payee? PDF Annual Transaction Maintenance Monthly Fee Product Annual Yield - Hsbc You can transfer up to HKD10,000 daily via QR code when sending money to family and friends. 4 Payments features and functionality may vary by country. Haven't used mobile banking before? On the other hand, if you have received any funds from an unknown source, please report the matter to us immediately. You must contact the bank or your relationship manager for assistance. Yes, you can change it. To keep your money secure, if you don't make any payments or transfer for a certain number of months, we'll reset your payment limits to zero. You'll need to remove them from 'My payees' and then add them again using their official name listed on their bank records. You can link your HSBC issued credit card to your bank account by calling HSBC phone banking at (852) 2233 3000 or by visiting a HSBC branch in Hong Kong. If you were the payee, you will see the senders full name. Yes, you can continue to use your current UnionPay ATM chip card even after we've issued your PLUS ATM chip card. 'Send like a local' transfers are fee-free for both the sender and the payee.*. You can use this service anytime through HSBC Online or Mobile Banking. This means that your account may be debited before the value day. To set up a new payee, log on to HSBC Online Banking and visit 'Pay & transfer' from the top menu > 'Manage payees / payments' > 'Add a new payee'. Can I add the current account (i.e. It will be available 24/7, free of charge* andcoveringparticipating local banks andfinancial institutes with StoredValue Facility (SVF) licenses. HSBC Corporate Cards | Global Commercial Banking HSBC All other HSBC customers: Call 1300 88 1388 ( +603 8321 5400 if you are overseas). What is 'Top up HSBC accounts via eDDA' service? Why is my UnionPay ATM chip card linked to my savings account and the PLUS ATM chip card to my current account? PayMe from HSBC 24-hour Currency Exchange Renminbi Services Transfers and payments eCheque Services eStatement and eAdvice MPF Open a Hong Kong account Greater Bay Area Services Help and support Accessibility Ways to Bank HSBC HK App - Lite Mode Mobile Account Opening HSBC Online Banking Express Banking Important Notices Faster Payment System (FPS) You will need to register for FPS again with your new mobile number / email address via online banking. You'll alsoreceive a confirmation fromthe merchant once your order goes through. Integrated Hong Kong dollar current account - the last 3 digits of the account number are 001. For now we only support transfers ofHKD to HKD orCNY to CNY via FPS. When you made the local or global payments via HSBC Online and Mobile banking, you could retrieve that All-in-One integrated account from your payee list, and choose the specific account you want to make payment to (e.g. How much money can I send to e-wallet using FPS? Are there any charges for using 'Top up HSBC accounts via eDDA' service? Will my FPS Identifier change if I deregister it and then register it again? Online Banking Help | Online Banking Questions - HSBC HK 7 The reference to "business day" means a day, other than a Saturday, Sunday or public holiday, on which banks are open for general business in Hong Kong. ng a Hong Kong mobile number, the country code will be prefilled. Unfortunately, the QR code payment function doesn't support future-dated payments. Payments limits are subject to change and should be checked each time you make a payment. Credit Card Credit Limit Increase Notification eAdvice; . 'Send like a local' transaction reference number starts with 'GXZ'. No problem, you can sign up using the app. How can I change the autopay